Frequently Asked Questions

Can’t I clean them myself?

You can clean the registers and grills with a normal dust cloth or vacuum, but getting inside your duct work is next to impossible for the average homeowner and strongly discouraged. Duct cleaning professionals, such as those at Universal Duct Cleaning, use special HEPA vacuums that use the same technology employed in hospitals and operating rooms to capture all the dust, dirt, mold, and debris found inside your ducts and ensure it doesn’t enter the air inside your home. A trained technician can also tell what kind of duct work you have and clean it appropriately, since not every material is safe to vacuum in the same way. Sheet metal, for example, requires much less care than fiberglass

What is the difference between duct cleaning and duct sanitation?

Duct cleaning is mechanical and is done with a HEPA vacuum and special brushes designed for this task. It removes dirt, dust, debris, and other physical objects. Sanitation, on the other hand, applies a chemical that kills bacteria and/or mold. Sanitation is needed less frequently than our professional will do the effective duct cleaning.

Can I spray my ducts with normal household cleaners?

No. Unlike other hard surfaces, anything sprayed inside your ducts has the potential to be introduced into the airstream and spread all over your house. Only chemicals that have been specifically approved for duct cleaning should used, and then only on non-porous surfaces.

Someone in my household has bad allergies. Will this aggravate them?

Actually, duct cleaning may be especially useful in households. Where one or more members have severe allergies because it can remove dust, dirt, and other allergens that are particularly bothersome to the affected individual. Because our technicians at Universal Duct Cleaning use HEPA vacuums to ensure virtually every particle that’s touched goes into our filter or vacuum and not into your home, duct cleaning will not affect your home ducts – except for becoming purer when we’re finished.

How often should I get my ducts cleaned?

Duct cleaning is highly individual and there is no one-size-fits-all answer. The short answer is “whenever they get dirty.” If you begin having some or all of the signs and symptoms of dirty ducts listed above, call Universal Duct Cleaning for a photo inspection to determine whether your ducts are at fault.

Why should I get my dryer vents cleaned?

Clogged dryer vents are fire hazards and the cause of many conflagrations and fire-related injuries and deaths. Although your lint trap is your first line of defense. It is not even close to adequate when it comes to protecting your home, since only a small portion of the lint from your clothes is caught in the trap. The rest travels down into the vent where it can block the air flow.

How often do I need my dryer vents cleaned?

The National Fire Protection Association (NFPA) recommend cleaning your dryer vents at least once a year and more often than this if there is evidence that your exhaust is blocked, such as your dryer overheating or clothes that are still damp at the end of the cycle.

I know people who never clean their dryer vents – why should I?

If you play with matches you may not start a fire – but then again, you may. Furthermore every dryer is different. Some traps are more effective than others and some people’s clothes create less lint. Some people do a couple loads of laundry in a week and others do more than that in a day. Don’t risk being part of this year’s statistics.

Why should I hire you instead of your competition?

At Universal Duct Cleaning, we re committed to excellence in everything that we do. We start each visit with a free photo inspection. It allow you to see exactly what’s in your ducts and to evaluate our cleaning plan for yourself. Then expertly-trained technicians use the best vacuum techniques available to make sure that your ducts are as clean as they can be. We follow up each visit with a service call to make sure you’re completely satisfied and if anything wrong, we return and fix it for free.

Contact Address and Location

1620 Centerville Turnpike, Suite 109
Virginia Beach VA 23464
Phone: (757) 962-0419
Fax: : (757) 502-0267